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Flight + Safaris Combo Policies

Flight + Safaris Combo Reservation Process, Options, & Details

Reservation Process:

The air component of the new Flight + Safaris Combo is booked by CW Safaris’ sister company VBT Bicycling and Walking Vacations, however all aspects of your reservation are managed by CW Safaris. We have contracted with partner airlines to provide you with the lowest possible airfares. All flights are booked in economy class on regularly scheduled airlines unless you choose to upgrade to Business Class.

Every effort will be made to arrange the most direct flight itinerary. In most cases, your itinerary will involve connections and layovers, and may not be the most direct routing. All flights are reserved based on availability under our contracts at the time your reservation is made.

Please refer to each trip page for a complete list of gateway cities and additional pricing details. All prices are based on double occupancy and include all airline surcharges, government fees and taxes. Pricing for additional gateway cities is available on request.

Please note:

Airfare pricing is only guaranteed if reserved outside of 65 days. Additional costs will apply to special air requests.

To reserve a Flight + Safaris Combo please call CW Safaris at 888.483.7696. The $500 tour deposit is required in order to reserve the flight package. Please have your passport in hand.

Please note: It is important to have your passport in hand when you request flights. All information on your passport including full name, passport number, nationality, and expiration date are needed at the time of booking and all details on your tickets must appear exactly the same as on your passport. All passports must contain at least five blank pages and must be valid for six months after the completion of your trip. If your destination requires a visa for U.S. citizens, you are responsible for obtaining a visa prior to departure. Non-U.S. citizens should contact the appropriate consular office for any requirements pertaining to their trip.

You will receive a preliminary flight itinerary by email within 21 days after making your reservation.

Please examine your itinerary carefully to ensure that your first and last name appears exactly as they do on your passport. You will have 3 days to correct any errors in your name or cancel your flight. After which a minimum change fee of $100 per person will apply.

Please note: For guests reserving flights more than 11 months in advance, flight itineraries cannot be emailed until 10 months prior to the travel date. 

If the airlines schedule change affects your itinerary, you will receive an updated itinerary by email. You will receive your final flight itinerary, which will include your e-ticket numbers and your final travel documents, approximately 21 days prior to your departure.

The pre- and post-tour hotels are booked in advance by CW Safaris and cannot be altered. Transfers are also arranged by CW Safaris and coordinated to meet your arrival and departure flights. Approximately 21 days before your departure final details on your transfer times will be provided.

Please note: All flight arrangements are subject to change at any time. If you have Internet access, we recommend checking in for your flight 24 hours prior to departure.

Other Air Options:

We are pleased to offer the following options for greater flexibility in seating, routing, and airline choice.

Business Class

Upgrades to business class seating may be available on request.

Changes in Plans

For any changes you make to your reservation that affect destination, departure date or program extensions, a $100-per-person administrative charge applies, in addition to any cancellation charges or applicable fees imposed by hotels or cruise lines. For changes made within 121 days of your original departure date, our cancellation policies apply. All changes are subject to availability and cannot be guaranteed.

Customized Air Packages

Customized air packages allow you further flexibility including choice of airlines, departure cities, departure times, and routes.  The pre- and post-tour hotels are still included but all transfers are the responsibility of the guest.

Please note: If you are seeking a complete custom itinerary with multiple flights or multiple destinations, we recommend working with a travel agent.

Other Details:

Special Meal Requests:  While CW Safaris will forward any requests for special meals (vegetarian, salt-free, low-calorie, kosher, etc.), to the airline, we do suggest contacting the airline directly to reconfirm your request after you receive your airline tickets.

Frequent Flyer Miles: CW Safaris cannot book tickets using frequent flyer miles. While we are happy to forward your frequent flyer number to the airlines, due to our contracts, we cannot guarantee that any frequent flyer miles will be earned on flights purchased, and the granting of any frequent flyer credits is the decision of the airline, not Country Walkers. The best method of obtaining any credit that the airline may choose to grant is to present your frequent flyer membership card upon check-in. We strongly recommend keeping copies of your boarding passes and your passenger receipt (from your airline ticket package) as proof of flight, in the event that the airline does not properly credit your frequent flyer account. You can submit the boarding passes and passenger receipt directly to the airline for any applicable mileage credit.

Advanced Seat Reservations: While CW Safaris will forward requests for preferred seating to the airline, airlines do not always assign seats in advance. If the airline is able to pre-assign seats, your assignment will be indicated on your final air itinerary. If the airline does not assign your seat in advance, you can check in early at the airport or contact the airline directly to request your seating preference. Unfortunately Country Walkers cannot guarantee advanced, pre-assigned seating.

Please Note: Some airlines, such as Lufthansa, charge for pre-assigned seating. 

Domestic Connections: If you choose to make your own domestic flight reservations, we recommend that you avoid purchasing tickets at fares that carry high penalty charges for changes. International schedules are subject to change, and CW Safaris cannot be responsible for domestic airfare penalties or any loss resulting from unexpected changes in your international flights, cancellations, or changes in travel dates. Some airlines will charge a fee of approximately $200 per person to change your reservation. In many cases, tickets are nonrefundable. Make certain you are aware of all change and cancellation fees.

Changing Flights:

While the Flight + Safaris Combo is booked immediately, the air is generally not ticketed until 65 days prior to travel. With a $100 administrative per-person, nonrefundable fee, you can request a change to your flight based on availability outside of 65 days prior to departure; additional air charges may apply. Some exceptions apply.  Custom Air is generally booked at the time of reservation and fall within full cancellation policies.

Cancellations:

Cancellations received 91 days or more prior to the tour start date will incur a loss of the full 20 percent deposit per person (and any additional services booked, including special permits and flights); cancellations received 90 to 61 days prior to the tour start date incur a loss of 50 percent of the tour price (and any additional services booked, including special permits and flights); there are no refunds within 60 days of the tour start date. You may transfer your reservation, depending on availability, from one departure to another (on the same itinerary, in the same calendar year) by notifying us in writing 91 days or more prior to the trip. You will be responsible for any penalties related to internal airfare and/or seasonal price variations, after which our cancellation policy applies.

IMPORTANT: In the event that you are delayed during scheduled air travel, VBT, Country Walkers and CW Safaris cannot reimburse you for any unused portion of the land portion of your trip. If you have purchased the travel protection plan, you are insured for covered travel delays, as described in the Travel Insurance Certificate. There is a 100% penalty for aborted travel plans; reimbursement is not applicable through CW Safaris and is generally not covered by the Travel Protection Plan.

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